Shipping policy
At HighMoon Wellness, we are committed to delivering your order safely and efficiently.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your
order has been processed, you will receive a confirmation email with tracking information.
​
Shipping Method & Delivery Time
All orders are shipped via FedEx Standard Shipping.
Estimated delivery time: Domestic (U.S. only): 2–5 business days. Please note that delivery times
are estimates and are not guaranteed.
​
Shipping Rates
We offer a flat rate shipping fee of $10.00 USD on all orders within the United States.
​
Shipping Restrictions
We currently only ship within the United States. We do not offer international shipping at this time.
​
Order Tracking
Once your order has shipped, you will receive a FedEx tracking number via email. Please allow up
to 24 hours for tracking updates.
​
Lost or Delayed Shipments
HighMoon Wellness is not responsible for delays caused by FedEx, weather conditions, or other
factors outside our control. If your package is lost or significantly delayed, please contact us and we
will assist you.
​
Incorrect Shipping Information
Please ensure all shipping information is accurate at checkout. HighMoon Wellness is not
responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
HighMoon Wellness
Email: highmoonwellness@gmail.com
Phone: 786-863-3306
Website: https://www.highmoonwellness.com/